Refund policy

How to Request a Return or Refund

Customers must contact our Support Center through the Support page on our website within 3 days of receiving their order to request a return, exchange, or refund.

Please provide the following information with your request:

• Order number and name used when placing the order.

• Reason for the request, clearly explaining the issue.

• Proof of the issue, including clear photos or a video showing the damaged, defective, incorrect, or affected product.

Our support team will review your request and guide you through the next steps. Please do not return any product before receiving instructions from our team.

Requests are subject to review and the terms of our Refund and Return Policy. This policy does not limit any rights customers may have under applicable consumer protection laws.